Our Services
Every client has different needs when it comes to delivery. All of our services can be customized to meet specific requirements
Delivery services tailored to
Contact us today to learn more about our delivery services!
Our Services
At Relay, we tailor our delivery services to fit your business’ needs. Contact us today to learn more!
High volume delivery
For high volumes, we offer a free pickup service. Large distribution across Canada with pricing starting at $4 per delivery!
On demand service
On demand pickup and delivery starting at $4.15 per parcel. Mobile app for etas & live tracking. A perfect service for local business!
Same day
Available for both on demand & high volume final mile. For high volume final mile, parcels must be at our sorting centre by 10 am.
Next day or scheduled
Easy-to-use booking software to schedule your deliveries. Our team will sort your parcels based on their delivery dates & priorities.
Integration
Integrate your platform with ours for a seamless delivery experience! Free integration for large volume shippers! Contact us for info.
How does our delivery service work?
High volume final mile
Click on the ‘Client Portal’ tab on the top menu. Sign in or sign up, it’s free! Update your addresses & payment info for future checkouts.
For clients who have parcels to be delivered same-day, pickup must be scheduled by 9 am.
Our pickup driver will bring your parcels to the closest sorting centre. Here we sort parcels based on delivery date, destination, etc. We will also scan in parcels to trigger status updates on your end.
Your parcels will be assigned to our team of drivers based on delivery dates and destinations. This can trigger another status notification on your end
This can trigger another status change on your end. Live tracking available to you and your clients. Accurate etas.
Driver can upload a photo POD, receive a signature, and add delivery notes. These features can be turned on or off per your requirements.
On demand service
Click on the ‘Client Portal’ tab on the top menu. Sign in or sign up, it’s free! Update your addresses & payment info for future checkouts.
Input pickup address (which can be saved to your account) & add delivery addresses. For each delivery, you can select from the following delivery windows: 1 hour window, 3 hour window, sometime today, or scheduled.
Driver will pickup your parcels and proceed with the deliveries. If your parcels are scheduled for a future delivery (next day or later), they will be brought back to our sorting facility.
Live tracking is available to you and your customers.
Proof of delivery, signature, and notes available for all deliveries.
Once deliveries are complete, an invoice will be sent to your account!